🚚 Shipping Policy

Last Updated: 2026

At Surya Gifts, every product is carefully handcrafted and customized just for you. Since all items are made-to-order, shipping timelines may differ from regular ready-made products.

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🛠 Production Time

All personalized orders require 2–4 business days for designing, customization, and quality checking before dispatch.

We never compromise on quality — each product is carefully inspected before shipping.

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🚚 Delivery Time

Once dispatched, orders are delivered within:

5–7 Business Days Across India

Delivery time may vary slightly depending on your location and courier service availability.

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📦 Order Tracking

After your order is shipped, you will receive:

• A tracking number via Email / SMS / WhatsApp

• Live tracking link to monitor your delivery

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🚨 Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• Natural calamities

• Courier delays

• Remote area delivery

• High festive season demand

In such cases, we appreciate your patience and understanding.

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🏠 Address Accuracy

Please ensure your shipping address and contact number are correct at checkout.

Surya Gifts is not responsible for delays caused due to incorrect or incomplete address details.

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❌ Cash On Delivery (If Applicable)

COD orders may require order confirmation via call or WhatsApp before dispatch.

Unconfirmed COD orders may be cancelled.

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📞 Need Help?

For shipping-related queries, contact:

📧 support@suryagifts.in
📱 WhatsApp: +91 9966962883